Frequently Asked Questions

General

  • The Outlet is a discount store offers a diverse variety of individually priced products with massive discounts that start up to 60% off retail price.

    The Auctions is a place there you can browse from a selection of quality items- big or small. Each item starts at a bid of just $10.

    The Bins is treasure hunting adventure where we offer a huge selection of products at a flat price that changes daily.

  • Yes! My Retail Rebel membership is free to all but we are currently working on an upgraded membership option so stay tuned!

  • We are constantly improving our software, and strive to make updates as quickly as possible. For all app related issues please send an inquiry to hello@retailrebel.com

  • Please visit the locations page to find contact information for each of our stores. An associate would be happy to help you with this matter.

The Outlet.

  • All sales are final.

    If you’d like to test an item, please bring your item to an associate and they would be happy to assist you.

    We strongly encourage you to test items before leaving The Outlet.

  • The Outlet features a variety of quality products from everyday essential needs, clothing and shoes, home goods and décor, as well as so much more, all individually priced at far less than retail prices.

  • Each item is individually priced off retail.

    Scan items in the My Retail Rebel app to get your price for the day.

  • Unfortunately, we do not know what items we will get each week. There’s always a possibility, but never a guarantee that a product will be available.

    Stay connected for updates, promotions, and sales on our social media pages!

The Auctions.

  • All sales are final.

    If you’d like to test an item, please bring your item to an associate and they would be happy to assist you.

    We strongly encourage your to test items before leaving The Auctions.

  • You must be 18 years or older to enter the auction. This is to ensure the safety of our patrons and associates alike.

  • The Auctions operate online with pickup in person. We showcase exciting weekly items for resale and personal use.

    1. Browse through the auction listings

    2. Insert the price you want to bid OR click quick bid to bid a dollar higher than the current bid

    3. If you win the item, a confirmation email with an invoice number will be sent to you via email

    4. On your pickup day, be sure to have your invoice number ready to pickup your item!

  • Live bids start at just $10, and the demand for a given product or bid lot determines the final price.

  • Unfortunately, we do not know what items we will get each week. There’s always a possibility, but never a guarantee that a product will be available.

The Bins.

  • All sales are final.

    If you’d like to test an item, please bring your item to an associate and they would be happy to assist you.

    We strongly encourage you to test items before leaving The Bins.

  • The Bins are home to bargain hunters that dig and hunt for a wide range of mixed, assorted goods as prices continue to drop daily.

    • Saturday $11 each item (stores restocked)

    • Sunday $7

    • Monday $4.80

    • Tuesday $3.60

    • Wednesday $2.40

    • Thursday $1.20

    • Friday 60 cents per item or $15 per bag.

  • Unfortunately, we do not know what items we will get each week. There’s always a possibility, but never a guarantee that a product will be available.